Free advice from Hanover Housing Association service saves UK residents millions


The Hanover Housing Association, which owns properties in Lynn, Dersingham and Hunstanton, has helped its residents across the UK earn additional income amounting to almost £ tenmillion over the past six years.

Launched in 2012, Hanover’s free and confidential Be Wise service has generated over £ 9.8million in additional income for residents.

He has achieved this by performing individual benefit assessments, providing practical advice on reducing the costs of energy bills, and helping with vital home adaptations.

Hanover Court King’s Lynn (6380141)

Be Wise aims to reach as many residents as possible in the organization’s 600 retirement and additional care homes. Since its launch six years ago, it has provided assistance to 5,340 residents and has now organized 238 events across England. The team also handles daily requests by phone, mail, email and Skype.

Cressida Stanley-Williams, Manager of Service Development in Hanover, said: “We are rightly proud to have helped residents with their budgets and savings, helping to deliver £ 9.8million so far. sterling. This shows Hanover’s commitment to improving the general well-being of residents and helps ensure that we go beyond a simple brick and mortar level of service. “

According to the Independent Age charity, nearly one million people over the age of 75 live in poverty and need more help. The UK benefit system is complicated and many over 55 do not think they are entitled to further help nor do they want to be stigmatized when applying. For example, millions of pounds in pension credit go unclaimed.

Hanover is one of the UK’s leading providers of affordable housing and services for the over 55s. Founded in 1963, it operates around 19,500 supplementary care and retirement facilities in more than 600 locations.


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