CAMCO Homeowners Association Leadership Uses Virtual Education to Guide and Support HOA Board Members


{Board 101 Training Well Received, Longtime HOA CEO To Expand Virtual Education Services To Help More HOA Board Members}

CAMCO (Complete Association Management Company, LLC) recently launched its online training program, Board 101 Training, to educate board members of homeowners associations about their roles and responsibilities within their associations.

For years, CAMCO has hosted an annual trade show bringing together its preferred suppliers and board members from HOAs managed by CAMCO. During the meeting, CAMCO also hosted a training seminar for HOA board members. This year, due to the COVID-19 pandemic, the show, titled “Purple Rain” in honor of the American Cancer Society’s “Power in Purple” fundraising efforts, has been canceled. The Board 101 online training replaced the in-person educational component of the show.

“It’s training that benefits board members and helps them understand their duties and roles. This is especially useful for a newly elected person who has not served on the board in the past, ”said Mary Rendina, Marketing Director of CAMCO. “We didn’t want to have a Zoom meeting because it is and it’s done. We wanted to present something that they could revisit at their own pace and revisit the topic, if necessary.

With Board 101, CAMCO offers four virtual training modules. They understand:

Roles and responsibilities: presented by Cyndi Koester, CMCA®, AMS®, ​​PCAM® Division Director, Portfolio

Governance: presented by Mozell Williams, Vice President, Developer Association Services

Finances: presented by Yvette Sauceda, Accounting Director

Meetings, interviews and committees: presented by Christine Greengrass, CMCA®, AMS®, ​​PCAM® Vice-president, Services to associations

Participants can choose to download the course materials or have hard copies provided by their community manager. After viewing the videos, they can email questions and have them personally answered by the video instructor.

“I actually prefer online rather than in person because it’s a much better use of time, eliminating travel and [we] can navigate according to our individual pace, ”said Barbara Holden, HOA board member for a CAMCO-managed community in Nevada. Holden was also impressed with the speaker’s level of knowledge in the Meetings, Interview and Committees video.

CAMCO hired a professional videographer to create the presentations. With the first modules well received, the team is also creating additional educational videos. The next module will cover how to properly complete architectural review requests.

“It’s a common subject that we come across. Often people submit requests and are turned down because they didn’t fill them out correctly, ”Rendina added.

Profits from this year’s show sponsors support the American Cancer Society. With the show canceled, this year’s sponsors have chosen to have funds to cover the costs of video production. Anything over the amount of production was donated to the American Cancer Society.

CAMCO operates over 300 HOAs in Nevada. To learn more, visit or search @CAMCONevada on Facebook.



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